Unlimited broadband plans – Asianet leader, Limited providers focus on fast response
Mahesh told me about the unlimited internet connection he uses at his home. He says,” I do not have to worry about the monthly bill that exceeds the amount I expect and worry about the usage; now I have my hands free and I can use them to fly me high”. He uses Asianet broadband connection with an unlimited plan. He suggested me to use it for surfing and downloading useful software’s and songs.
I use reliance data card in my laptop and that provide me sufficient speed to surf and blog. I do not use the data card for downloading as it has a max limit of 2 GB and the downloading speed I could get is 18kbps. Therefore, I decided to have a broadband unlimited plan.
Since Mahesh suggested me to the broadband connection from Asianet, I registered a request in their website. The response was too fast. A person from Asianet called me the same day and said he will meet me. He registered the request got my sign and sent a technician to get the connection at my end the next day. It was too fast.
When the technician came to my home, he found that they had lines limited in the location and he will have to pull new wires inorder to give me a connection that will cost more to him. Therefore, I had to drop with Asianet.
I approached Airtel(my mobile service provider), reliance and tata indicom for unlimited plans. Airtel and reliance were late but called me to collect the response 4 days later. From then I never got any call from them. Tata indicom being the turtle, who is no winner in the turtle-rabbit race never give me a call.
I am sad Asianet does not have a connection in my Area but they are fast at response and I like their way of quickly approaching a client and making him understand that Aisanet is not too far to approach and help them. They have even better plans as compared to other providers.
I did not go for BSNL as Mahesh says he had a bitter experience with them and they are too lazy to work than to disturb customers. I think it is time for a reconsideration saying that no service provider could claim complete coverage in terrains and rural areas, if they do not have a coverage and fast response in kerala’s biggest cities like Ernakulam.
Conclusion would be if Asianet has a good mentor, they could reach good heights than the others far in their competition as they have good will, at least from me. The others need to change their marketing strategy if they plan to be the market leaders for years.
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